High Pressure Mechanical - Privacy Policy

Privacy Policy
Effective Date: [ November 1st 2025 ]

1. Introduction
High Pressure Mechanical (“High Pressure Mechanical”, “we”, “us”, “our”) operates the website highpressuremechanical.ca (the “Website”) and provides services in the Greater Vancouver area. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website or engage with us for services. By visiting our Website or providing your information to us, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect
We collect personal data in two general categories:

a. Information you provide directly.
When you fill out a form on our Website (for example, requesting an estimate or contacting us), we may collect information such as your name, email address, telephone number, mailing address, property address, details about your project (e.g., tankless water heater installation), and any additional information you choose to provide.

b. Information collected automatically.
When you visit our Website, we may automatically collect certain technical and usage information such as your IP address, browser type and version, pages visited, time and date of visit, referring website, device type, operating system, and other diagnostic details. We may use cookies or similar tracking technologies for this purpose.

3. How We Use Your Information
We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request (for example: scheduling an estimate for a tankless water heater or other HVAC service).
To communicate with you about your service, follow-up, confirmations, estimates or job status.
To send you updates, promotions or marketing communications (only if you have consented, where required).

To improve our Website, operations, services and user experience.
To fulfil our legal and regulatory obligations.

4. How We Share Your Information
We do not sell your personal information to third-parties. We may share your information with:

Service providers or contractors we engage to assist in delivering services (e.g., scheduling, dispatching, sub-contractors, analytics) who are contractually bound to protect your privacy.
Legal or regulatory bodies, if required to comply with applicable law, a court order, or enforce our rights.
Other third parties only with your consent or as otherwise disclosed at the time of collection.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our Website to gather usage data, help personalize and improve user experience, and support website analytics. Most browsers allow you to turn off or refuse cookies, but doing so may affect the functionality or user experience of our Website.

6. Data Retention
We will retain your personal information only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or to comply with legal, tax or regulatory requirements. After that period, we will securely delete or anonymize your information.

7. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration or disclosure. However, no internet transmission or electronic storage is fully secure; we cannot guarantee absolute security.

8. Your Rights
Depending on your jurisdiction, you may have rights with respect to your personal information, including the right to:

Access the personal data we hold about you.
Request correction or update of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal or contractual restrictions).
Opt-out of marketing communications.
If you wish to exercise any of these rights, please contact us using the information in Section 10 below.
9. International Data Transfers
If you access our Website from outside Canada, you acknowledge that your information may be transferred to, stored and processed in Canada (or other jurisdictions) where our servers or service providers are located, and that these jurisdictions may have different data protection laws than your country of residence.

10. Children’s Privacy
Our services and Website are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information without verifiable parental consent, we will take steps to delete it.

11. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of every website you visit.

12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the “Effective Date” above and post the updated policy on our Website. Your continued use of our Website after such changes constitute your acceptance of the new policy.

13. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to access, correct or delete your personal data, please contact us at:
High Pressure Mechanical

Office : 12339 Steveston Hwy #307, Richmond, BC V7A 4E5, Canada

Mail : info@highpressuremechanical.com
Phone : +1 778-910-4335